IT & Digital Services

Network, surveillance, web & enterprise AI

From network and networking-equipment deployment, surveillance, and information security to website development, enterprise AI, rental-network management, and enterprise IT outsourcing, TingHao plans everything according to your site and operational needs into a state that is easy to maintain and easy to hand over.

Services

Nine common services

Network planning

Network planning

We plan wired and wireless networks based on space, headcount, and use — IP allocation, VLAN, bandwidth, and cable routing — so it's easy to maintain once complete.

Surveillance camera

Camera installation

Cameras, audio capture, remote viewing and storage planning — with on-site installation and cabling organization for storefronts, offices, factories and homes.

Information security

Information security services

Least-privilege account permissions, hardened device and system settings, basic protection and access control — reducing the risk of data leaks and intrusions.

Website setup

Website setup

Corporate identity sites, product catalogs and one-page sites — responsive design, SEO fundamentals and ongoing maintenance all planned together.

Programming

Programming

Custom web pages and back-end programs, automation tools and system integration, connecting data, equipment and existing workflows.

AI

Enterprise AI

RAG knowledge-base Q&A, AI customer service, document processing, and coding assistance, available in cloud or on-premise / private deployment; we take on custom AI projects.

Managed Services

A monthly contract that hands your network and IT to a single dedicated point of contact.

Beyond one-off setup, TingHao also offers long-term management: tenant networks for rental properties and day-to-day IT operations for SMEs, on a monthly-contract or per-visit basis — with fixed fees that make budgeting easy.

Residential

Residential Network

For an entire building of rental units: bandwidth allocation and rate limiting (QoS), tenant isolation, and whole-home WiFi coverage; we provide a tenant repair-request contact, handle issues remotely first with on-site visits when needed, and the landlord just sees a single monthly statement.

Outsourcing

MIS/IT Outsourcing

Operations for computers, servers, and networking equipment, with regular inspections and asset inventory, account-permission and backup management, and troubleshooting support; assets and configurations are fully documented, so handovers are worry-free.

Service categories

Five service areas, from setup to managed operations — all in one.

Equipment, networks, websites, and IT operations are often interrelated. TingHao groups these services into five categories that can be commissioned individually or planned in an integrated way, reducing the coordination and handover costs between multiple vendors.

Network & Infrastructure Network planning, configuration and design of networking equipment; wired/wireless networks, switches, firewalls, VPN, racks and cabling organization.
Surveillance & Security Camera installation and information security services — surveillance and remote viewing, storage planning, and hardening of account permissions and device settings.
Web & Software Website development and programming; corporate / catalog / single-page sites, custom programming, and system integration, plus enterprise AI adoption (RAG knowledge base, AI customer service, on-premise / private deployment).View design examples →
Residential Network Bandwidth management and tenant isolation for rental units, whole-home WiFi coverage, and monthly-contract management of tenant repair requests — a dedicated point of contact for rental-management operators and homeowners' associations.
MIS/IT Outsourcing Enterprise IT operations outsourcing: routine maintenance, regular inspections, backup and security, and fault support — on a monthly contract or per-visit basis.

Equipment brand experience

Well-versed in mainstream network and security equipment, we can integrate gear from different brands.

For switching, wireless, and routing: Cisco, Aruba, HPE, Ubiquiti, RouterOS, and 3Com; for firewalls and VPN: Palo Alto, Fortinet; for data backup and surveillance recording: Synology. We first clarify the topology, IP, VLAN, policies, and cabling, then decide whether to tidy up the configuration, troubleshoot, or plan replacement.See the full list of equipment brands →

How we work together

Service process

  1. 1 Understanding requirements

    We confirm the site, equipment, headcount, use case and current issues, clarifying the problem and goals first.

  2. 2 Planning & Quotation

    We organize the recommended plan, equipment list, alternative options, lead times and the parts requiring installation.

  3. 3 Setup and installation

    We complete equipment installation, network connectivity, website launch or ad setup, and perform basic testing.

  4. 4 Maintenance and records

    We leave records of equipment, accounts, settings and cabling, and agree on the approach for ongoing maintenance and optimization.

Need service planning?

Just have your requirements, current situation, budget, and desired completion date ready.