IT Services

MIS/IT Outsourcing

Not big enough to need a full-time MIS staffer yet? Hand your day-to-day IT operations to a dedicated point of contact: equipment maintenance, account and backup management, and remote and on-site troubleshooting, on a monthly-contract or per-visit basis — so when something goes wrong, someone has your back.

Enterprise IT operations

Like having your own MIS staff, without having to employ one.

From computers and printers to servers and networking equipment, we first take stock of assets and accounts and establish baselines and records, then keep things stable through routine inspections and remote support — so problems are handled before they grow.

Illustration of enterprise IT equipment operations and support — IT operations **End-to-end inspection, support and record-keeping**

Worry-free handover

Assets, accounts and configurations, all documented.

Equipment lists, account permissions, configurations, and cabling records are all documented; when staff change or you switch vendors, everything can be found — nothing ends up “known only to one person.”

Day-to-day operations Maintenance of computers, printers, servers and networking equipment, plus software installation, updates and license management.

Regular inspections Asset inventory, equipment health checks and reports, identifying components that need replacement or pose risks in advance.

Fault support Remote handling first, on-site visits when needed; emergencies have a clear point of contact and defined response times.

Backup and information security Backup cycle planning, least-privilege account permissions and basic security configuration to reduce the risk of data loss and intrusion.

Monthly plan

Remote maintenance monthly fee is based on the number of computers.

Below are the remote maintenance monthly fees; on-site support and equipment installation are billed separately, per-visit billing is also available, and quotes are given after an on-site assessment, with no hidden charges.

1 computer $1,000/month

Per-device coverage, including remote support and routine health checks.

5 computers $4,000/month

Averaging $800 per unit — the most common plan for small offices.

10 computers $7,000/month

Averaging $700 per unit, including asset inventory and inspection reports.

1HoursRemote response during business hours

6HoursRemote response at night

2Business daysOn-site within Kaohsiung city

FAQ

Common questions before outsourcing your IT.

Our company has no dedicated IT staff — can we outsource our IT to you?

Yes — it's like hiring half a MIS staffer. Regular inspections, account and backup management, and troubleshooting support are all included, covering computers, servers, and networking equipment together.

For IT outsourcing, do I sign a monthly contract, or just call when something breaks?

Both are fine. A monthly contract suits companies that want regular inspections and a stable point of contact; per-visit billing is also available. We first take stock of your equipment and needs, then recommend an approach — no rigid long-term lock-in.

If a computer or server fails, how fast can you respond?

Remote support responds within 1 hour during business hours and within 6 hours overnight, with on-site visits within 2 business days in the Kaohsiung city area; for urgent matters, call 07-363-0802 directly.

Can you also help plan data backup?

Yes. We can plan NAS, backup drives, backup schedules, and snapshots, and perform restore tests to ensure your data can actually be recovered when you really need it.

Are equipment and settings documented? What happens when someone else takes over later?

Yes. Asset lists, IPs, accounts and key settings are all documented, so future maintenance or handover doesn't have to start from scratch.

Want a single point of contact for your IT?

Tell us your headcount, number of devices, and the issue troubling you most.

07-363-0802 Ask on LINE Full contact details